UAE Privacy Policy

1. Identity

The website is operated by Demandgine (“DG”, “we”, “us” or “our”), a Dubai registered limited liability company.

2. Privacy Statement & Scope

As you would expect, we take privacy and data protection seriously.

We are dedicated to protecting the confidentiality and privacy of personal data and information entrusted to us, in line with the requirements of the UAE Federal Law No 45 of 2021 and international best practice. Our privacy policy explains our online information practices and the choices you can make about the collection, use, rectification, portability, or deletion of personal information you submit or we collect through our website

By using this website and submitting information to us, you are agreeing to the collecting, use, and the retention of the personal data described in this policy and our cookies policy.

3. The type of information we collect

You do not need to register in order to use this website.

We collect personal data provided voluntarily by visitors to our websites or information collected over email or phone. The type of information provided through the website form or by email or phone may include:

We also collect information for statistical purposes. This is used to analyze the website’s stability, security, and usability. That information may be used to prepare aggregated reports.

4. Provision for Professional Services

We may receive personal information in the course of providing professional services – ordinarily when we provide services to private individuals, employers, businesses with personal customers, and public sector clients with constituents.

Our engagement letter and terms of business govern our relationship with clients, including what we may do with personal data that is provided to us. We will always seek to limit the need for using personal data. Furthermore, we provide many different types of services and its role may not always be visible to the individuals who are data subjects. In instances like these, we would most likely act as a data processor.

5. Our use of personal data

We process personal data provided to us through the website to:

6. Rectification of personal data

We will always try to ensure the information we hold is accurate and up to date. If for any reason the personal data we hold is inaccurate or incorrect, please contact us using the details in (1). As data subjects, you have the right to access and rectify personal data we hold. Where possible, we will always try to rectify any inaccurate information.

7. Portability

You do need to register in order to use our websites. Where you have provided your personal data through our website, you have the right to data portability. This means that you can request your personal data transferred to any organization. However, in practice, due to the limited information we collect through our website, it may be more convenient to do that yourself. In saying that, this in no way limits your right under the GDPR to request portability.

8. Erasure

You have the right to have your personal data removed. We will consider all erasure requests on a case-by-case basis. We will provide confirmation where personal data has been successfully erased. If for any reason we are unable to delete your personal data, we will notify you of our reasons and if necessary, the basis for refusing your request.

9. Security

We regularly audit our systems and processes to ensure we have appropriate technical and organizational measures in place. We maintain technical, physical, and administrative security measures to protect the security of your personal information against loss, misuse, unauthorized access, disclosure, or alteration. Some of the safeguards we use are firewalls, data encryption, physical access controls to our data centers, and information access authorization controls.

10. Update the Policy

From time to time, we may update this Privacy Policy. If we make any material changes to how we treat personal data, we will notify you by placing a notice on the Site, prior to the change becoming effective. You should check the Site frequently for updates.

12. Contact us

If you have any concerns or comments about the policy, please contact our Data Protection Officer on